Every term you will meet in the portal, defined once.
Your account
- Workspace. A container for websites, people and billing. Most customers need only one. Agencies often keep one per client.
- Team member. Someone you have invited into a workspace. What they can do depends on their role.
- Role. A named set of permissions, such as Owner or Member. You can also build your own.
- Credits. The platform's unit for paid extras. You are given some with your plan and can buy more.
Your sites and scans
- Website. One site you have added to a workspace.
- Domain verification. Proving the site is yours. Some actions are only available once a site is verified.
- Discovery. The stage where we follow links to build a list of your pages.
- Scan. One run of the checks against the pages you selected.
- Expert Manual Review. A service you request, in which a specialist checks a scan by hand against every WCAG requirement. It is where your score comes from.
Your results
- Score. A number from 0 to 100 for one scan, given after an Expert Manual Review. Higher is better.
- Risk band. A plain rating that goes with the score. There are four: Low Risk, Needs Attention, High Risk and Critical Risk.
- Issue. One specific problem found on one page.
- Impact. How serious an issue is: critical, serious, moderate or minor.
- Report. The downloadable PDF summarising a scan.
Accessibility terms
- WCAG 2.1 AA. The standard we check against. WCAG is the Web Content Accessibility Guidelines, 2.1 is the version, and AA is the level. AA is what most laws and contracts require.
- Alternative text, often written alt text. A short written description of an image, read aloud by screen readers.
- Contrast ratio. How different text is from its background. Low contrast is hard to read, particularly in bright light or with reduced vision.
- Screen reader. Software that reads a page aloud, used by many blind and partially sighted people.