Scanning tells you where you stand. Sometimes you need more than that.
When a scan is not enough
- You need a certified score. A compliance score and risk band come from an Expert Manual Review. The Accessibility Scanning space covers it step by step.
- Pages behind a login. Scans cover what a public visitor can reach. A members area, a customer dashboard or a completed checkout needs a person with credentials.
- A complex application. Multi-step processes, custom components and anything heavily interactive need human testing.
- A formal audit. If a contract, a tender or a regulator requires a full accessibility audit with a statement, that is a different piece of work.
- You know what is wrong and need it fixed. Sometimes the shortest path is asking someone who does this daily.
Asking
On a scan's results page, use the Expert Services card, or go to Service Requests. Describe what you need. The more you say about scope and deadline, the more accurate the quote.
What happens then
We come back with a quote covering what is included and what it costs. You approve it, ask for changes, or decline. Nothing is charged for asking, and you can ask questions on the quote before deciding.
The annual discount
| Plan | Discount |
|---|---|
| Starter | 20% |
| Professional | 25% |
| Enterprise | 30% for 1 to 50 sites, 40% for 51 to 100, 50% above that |
Tracking a request
Everything you have asked for, and every quote, stays under Service Requests, so you can go back to what was agreed months later.