A few minutes spent here when you start saves trouble later, particularly the security settings.
Your profile
Open Profile from the account menu at the bottom of the sidebar. It has four tabs: Personal Info, Security, Expert Verification and Account Management.
Under Personal Info you can switch between Individual and Business, and set your name, company, phone, website, position and what best describes you. You can also set a display name, which controls how your name appears throughout TenthLoop and defaults to your full name. Your timezone, language and billing address live here too. If you have an active paid subscription, billing address changes sync to your billing record.
Security
The Security tab is where to protect the account.
- Password and email. Change your password at any time. To change your email address you confirm your current password and verify the new address before it takes effect.
- Two-factor authentication. Choose an authenticator app such as Google Authenticator or Authy, or have a code sent to your email each time you log in. An authenticator app is the stronger choice.
- Google sign-in. You can link a Google account, but only the Google account that uses the same email address as your TenthLoop account.
- Active sessions. See the devices and locations you are logged in from, log out of any of them, or log out all other devices at once.
- Login history. A list of recent logins with the method and location. If you see one you do not recognise, change your password and log out other devices.
Account management
This tab lets you export your own data, review a log of recent actions on your account, replay the first-run onboarding, and permanently delete your account. Deleting cannot be undone. Exporting is covered in Exporting your data.
Notifications
The bell in the top bar opens your notifications. To choose which ones also reach you by email, open Notification Preferences. They are grouped by area, such as Account & Security, Billing & Subscription, Credits, Scans & Websites, Service Requests and Team & Workspace.
Anything marked Required, such as a password change, a failed payment or a quote being ready, cannot be switched off. Everything else is your choice. It is worth turning on the scan notifications for regressions and critical issues, so you hear about problems without checking.